The password for this account should never change. If you are using Security in your Galaxy, then you will need a dedicated user account and password to use with WIN-911. Save your changes and redeploy your platform. NOTE : If the box for Register using … is checked, be sure to check the same box in WIN-911 when configuring the System Platform Galaxy. On the General tab, check the box for Enable InTouch Alarm Provider. Open the IDE, connect to your Galaxy, and double-click on your WinPlatform. You can enable this feature in the Archestra IDE. The Alarm Toolkit requires that your WinPlatform act as an InTouch Alarm Provider.
T o open a new support case you can submit a ticket Online or call 1-51 NOTE : If you are using System Platform 2017 or System Platform 2020, then you will need to contact WIN-911 Technical Support. If you require an MXAccess license for System Platform 2012 and older, then click the link and scroll down to SCADA/HMI Utilities and patches. If you do not have an MXAccess license, you can download the license for MXAccess for SP 2014 R2. WIN-911 must be installed to a deployed WinPlatform node with an MXAccess license. Please review the System Platform Network Diagrams for recommended architecture examples. Please review the System Requirements page for supported SCADA versions and other helpful information. ***Important notes before configuring WIN-911*** Modified on: Wed, 21 Sep, 2022 at 4:43 PM Solution home WIN-911 2021 - Helpful Resources System Platform WIN-911 2021 - Alarm Source - System Platform
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